Office Administration with Reception Skills

Award Title: QQI Level 5 Certificate in Office Administration
Programme Co-ordinator: Laura Seoighe
Award Code: 5M1997
Course Code: 414126

Programme Description:

This course has been designed to enable the learner to acquire the knowledge, skill and competence to work independently and under supervision providing administration services and support in a range of office administration contexts or to progress to further/higher level studies.  

Component Awards:

  • Information and Administration (5N1389)
  • Text Production (5N1422)
  • Word Processing (5N1358)
  • Communications (5N0690)
  • Work Experience (5N1356)
  • Audio Transcription (5N1549)
  • Reception and Frontline Office Skills (5N1407)
  • Bookkeeping Manual and Computerised (5N1354)


  • Opportunities to progress to a range of business and related programmes at further and higher education
  • Opportunities to work in a wide range of organisations such as commercial companies, banks, hotels and local authorities in administration, reception, retail and clerical positions.  

“The Office Administration course has developed my core skills in I.T. and furthered my vision regarding what I could engage with as a future career. It has also proved key in highlighting the benefits of third level education to me, as well as being really enjoyable!”

Willie – Office Administration with Reception Skills