Office Administration with Reception Skills

Award Title: QQI Level 5 Certificate in Office Administration
Programme Co-ordinator: Laura Seoighe
Award Code: 5M1997
Course Code: 414126

Programme Description:

This course has been designed to enable the learner to acquire the knowledge, skill and competence to work independently and under supervision providing administration services and support in a range of office administration contexts or to progress to further/higher level studies.  

Component Awards:

  • Information and Administration (5N1389)
  • Text Production (5N1422)
  • Word Processing (5N1358)
  • Communications (5N0690)
  • Work Experience (5N1356)
  • Audio Transcription (5N1549)
  • Reception and Frontline Office Skills (5N1407)
  • Bookkeeping Manual and Computerised (5N1354)


  • Opportunities to progress to a range of business and related programmes at further and higher education
  • Opportunities to work in a wide range of organisations such as commercial companies, banks, hotels and local authorities in administration, reception, retail and clerical positions.