Medical Reception & Office Skills

Award Title: QQI Level 5 Certificate in Office Administration
Programme Co-ordinator: Laura Seoighe
Award Code: 5M1997

Programme Description: This course provides learners with the technical and interpersonal skills, medical terminology, and confidence to work in a variety of different professional health environments such as the HSE and doctors’ surgeries.

Component Awards:

  • Medical Terminology (5N2428)
  • Reception & Frontline Office Skills (5N1407)
  • Audio Transcription (5N1549)
  • Text Production (5N1422)
  • Word Processing (5N1358)
  • Communications (5N0690)
  • Work Experience (5N1356)
  • Information & Administration (5N1389)


Students who successfully complete this course may apply through the CAO or the Higher Education Links Scheme to a range of third-level courses.

A broad range of employment opportunities:

  • Consultant Secretary
  • Medical Secretary
  • General reception and clerical positions