Retail Practice

Award Title: QQI Level 5 Certificate in Retail Practice
Programme Co-ordinator: Laura Seoighe
Award Code: 5M2105

Programme Description: The course enables the learner to develop the relevant knowledge, skill and competence to work in retail administration, retail selling and visual merchandising areas.

Component Awards:

  • Retail Selling (5N1619)
  • Database Methods (5N0783)
  • Digital Marketing (5N1549)
  • Reception Frontline Office Skills (5N1407)
  • Customer Service (5N0972)
  • Health & Safety at Work (5N1794)
  • Communications (5N0690)
  • Work Experience (5N1356)


Students who successfully complete this course may apply through the CAO or the Higher Education Links Scheme to a range of third-level courses in Retail Management, Digital marketing, Business Studies etc.

Employment in the Retail Sector areas:

  • Sales Associate
  • Customer Service Representative
  • Visual Merchandiser
  • Assistant Store Manager
  • Inventory Control Specialist
  • Retail Campaign Marketing